Privacy Policy
AAKATTU TECH, LLC (hereinafter referred to as “we”, “us”, “our Company” or “AAKATTUGAMES”) values user privacy highly. This Privacy Policy describes how we collect, use, share, store and protect your personal information when you use our official website (hereinafter the “Website”) and related services (collectively, the “Services”). Please read this Privacy Policy carefully. If you have any questions, comments or suggestions regarding this Privacy Policy, please contact us using the contact information provided at the end of this document.
1. Scope of Application
Applicable Persons: This Privacy Policy applies to all users who access and use our Services, whether individual or business users. If you are a resident of the European Economic Area (EEA) or California, this Privacy Policy is drafted to comply specifically with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and subsequent related legislation.
Applicable Services: including but not limited to browsing the Website, game product introduction and display, customer support services, game download and updates, and all other services provided via the Website or relevant client-side applications.
2. Information We Collect
Information You Provide Voluntarily
- Financial Information: User payment information and other financial data
- Personal Information: Name, email address and phone number
- Contacts: Your device contact list
When you use our Services, we may automatically record the following information:
- Application information and performance data
- Application activity data
- Location information (approximate location)
- Device ID or other unique identifiers
Such information helps us optimize game performance, troubleshoot program anomalies, improve user experience, and conduct security monitoring, risk analysis and statistical analysis.
3. Use of Information
Providing Services: We use collected information to deliver our Services, including but not limited to providing game downloads and updates, handling customer support requests.
Service Improvement: By analyzing the information we collect, we can understand user habits, preferences and needs. This allows us to refine website design, optimize game performance, resolve crashes and other technical issues, enhance service quality, develop new products and services, and deliver a better user experience.
Security: We use information for security monitoring and prevention purposes, including detecting and preventing fraud, malicious attacks and security incidents, to safeguard your personal information and maintain stable operation of our Services.
Legal Compliance: We may use your information as necessary to comply with applicable laws and regulations, respond to legal processes (such as court subpoenas and government investigations), protect our legal rights and interests, or protect the safety and rights of others.
4. Sharing and Disclosure of Information with Affiliates
Within our corporate group, we may share your information with our affiliates to deliver more comprehensive services to you or collaborate on business activities. Such affiliates shall abide by this Privacy Policy or privacy policies of equally stringent standards to ensure adequate protection of your information.
5. Information Storage and Security
Storage Location: The information we collect is stored on servers located in the United States and other countries. When transferring personal data of EEA residents outside the EU / European Economic Area, we implement appropriate safeguards to satisfy GDPR requirements for cross-border data transfers. For personal information belonging to California residents, we also comply with data storage and transmission requirements under the CCPA and associated statutes.
Retention Period: We retain your information only for the minimum period necessary to fulfil the purposes for which it was collected, and in compliance with applicable laws and regulations. For example, tax, accounting and other legal obligations may require us to retain certain transaction-related financial and payment records for several years. Once information is no longer needed for its original purpose and the applicable retention period expires, we will securely delete or anonymize such data.
Security Measures: We prioritize information security and implement reasonable technical and organizational safeguards to prevent unauthorized access, use, disclosure, alteration or destruction of data. These measures include, but are not limited to:
- Access Control: We enforce strict access-control mechanisms, limiting access to your information only to authorized personnel whose job duties require such access.
- Security Vulnerability Management: We regularly scan and detect system vulnerabilities, promptly update and remediate flaws, and deploy security patches to defend against malicious attacks and data breaches.
- Employee Training: We provide information-security and privacy-protection training to our staff to strengthen their compliance awareness and ensure proper handling and protection of your personal information.
- Incident Response Plan: We maintain a data-breach response plan to respond to and mitigate any security incidents in a timely manner. In the event of a data breach, we will notify affected users and relevant regulatory authorities in accordance with applicable laws.
6. User Rights
Right of Access: You have the right to access the personal information we hold about you. You may view and access certain pieces of your personal information within settings or relevant functional modules.
Right to Rectification: If you believe the personal information we hold is inaccurate or incomplete, you have the right to request correction or supplementation. You may modify some information yourself via account settings. For information that cannot be self-edited, you may submit a rectification request to us; we will verify and process your request expeditiously.
Right to Erasure: You may request deletion of your personal information subject to legal exceptions. For instance, where your personal information is no longer needed for the purposes for which it was collected, where you withdraw consent and no other lawful basis exists for further processing, or where you object to processing with valid grounds. You may contact us to submit a deletion request. We will erase your information promptly once the deletion criteria are met, except for information we are required to retain by law (e.g., transaction and financial records).
Right to Restriction of Processing: Under certain circumstances, you have the right to request restriction of processing of your personal information. Examples include: where you contest the accuracy of your data while we verify its correctness; where processing is unlawful but you oppose immediate deletion; or where we no longer need the data for its original purpose but it is required for legal proceedings. You may apply for processing restriction, and we will assess each request on a case-by-case basis.
Right to Data Portability: For EEA residents eligible under the GDPR, you have the right to receive personal information you have provided to us in a structured, commonly-used and machine-readable format, and, where technically feasible, to have that data transmitted to another data controller. You may submit a data-portability request to us, and we will comply with applicable regulatory requirements.
Right to Object: You may object to processing of your personal information carried out on the basis of legitimate interests (such as marketing or profiling). If you lodge an objection, we will cease processing unless we can demonstrate compelling legitimate grounds for continued processing that override your interests. You may exercise your right to object by contacting us.
Sale of Personal Information (for California Residents): Under the CCPA, California residents have the right to opt-out of the sale of their personal information. We do not sell your personal information as defined under the CCPA at this time. Should our business model change in the future to involve the sale of personal information, we will implement clear and transparent opt-out mechanisms. You may exercise your rights via the channels we provide (such as dedicated web links or email addresses).
Minor Protection: We attach great importance to the privacy of minors. If you are a minor, please ask your parent or legal guardian to carefully review this Privacy Policy and grant consent before you use our Services. We collect and process personal information from children under 13 only in compliance with the Children’s Online Privacy Protection Act (COPPA) and other applicable laws. If we discover we have collected personal information from a child under 13 without parental or guardian consent, we will delete such information immediately.
7. Special Disclosure Rights for California Residents
California residents have the right to know the categories of personal information we collect, its sources, purposes of use, and parties with whom we share it. Specifically, categories of personal information we collect include but are not limited to: identifiers; internet or other electronic-network activity information (such as browsing history and click-stream data); geolocation data (where you grant permission); audiovisual materials (such as screenshots and videos submitted as feedback); financial and payment-related information; contact-list information; and application-performance and activity-related data. This information is sourced primarily from data you provide directly, data collected automatically by us, and information obtained from third-party partners (where legally permitted and with your consent). For purposes of use and sharing, please refer to the sections “Use of Information” and “Sharing and Disclosure of
Information with Affiliates” of this Privacy Policy.
Right to Obtain Specific Information: California residents may request disclosure of specific personal information we hold about you and obtain a copy of such data. You may submit your request using the contact details at the end of this policy. We will respond and provide relevant information within statutory timeframes, though we may verify your identity to protect data security.
Right to Deletion (Reaffirmed): As noted above, California residents may request deletion of personal information collected or retained by us, subject to statutory exceptions – for example, where retention is necessary to complete a transaction, provide services, maintain security, or fulfil legal obligations.
Right to Opt-Out of Sales (Reaffirmed): We do not sell the personal information of California residents at present. If we engage in such activity in the future, we will provide clear advance notice and accessible opt-out mechanisms for you to opt-out of sales of your personal information.
Right to Non-Discrimination: California residents exercising rights under the CCPA shall not be subject to discrimination, including with respect to pricing, service quality or product features. We treat all users equally and will not take adverse action against you for exercising your statutory rights.
Exercise of Rights via Authorized Agents: California residents may authorize an agent to exercise your CCPA rights on your behalf. When a request is submitted by an agent, we may require appropriate proof of authorization and identity verification for you to validate the legitimacy and security of the request.
8. Special Rights for EEA Residents (GDPR-Related)
Consent Mechanism: For EEA residents, we will obtain your explicit consent before collecting and processing your sensitive personal information (such as personal identifiers, contact-list data, financial and payment information). For other personal information, we ensure that consent is freely given, specific, informed and revocable. You may withdraw your consent at any time via your settings or by contacting us. Withdrawal of consent shall not affect the lawfulness of processing performed prior to withdrawal.
Data Protection Impact Assessment (DPIA): Before carrying out high-risk personal-data-processing activities that may pose risks to your rights and interests (such as large-scale data collection and analysis, or new business models involving sensitive information), we will conduct a Data Protection Impact Assessment to identify and mitigate potential data-protection risks and adopt safeguards to protect your interests.
Data Protection Officer (DPO): We have appointed a dedicated Data Protection Officer to oversee data-protection compliance and ensure adherence to the GDPR and associated regulations. You may contact our Data Protection Officer for privacy-related questions or complaints using the contact details set forth in this policy.
Right to Complain: If you believe our processing of your personal information violates the GDPR, you have the right to file a complaint with us; we will investigate and respond to your complaint promptly. You also have the right to lodge a complaint with the data-protection supervisory authority in your member state.
9. Changes to this Policy
We may revise or update this Privacy Policy due to business developments, changes in applicable laws and regulations, or other reasons. Where we make material changes (for example, material modifications to purposes of data collection, uses, or scope of information sharing), we will notify you by means of website announcements. other prominent channels, and allow you a reasonable period to review the revisions before they take effect. Your continued use of our Services after the effective date of changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions, comments or suggestions regarding this Privacy Policy, or wish to exercise your rights or submit a complaint, please reach us at: Email: [email protected]